RETURNS
My Southern Tactical is committed to ensuring customer satisfaction. If, for any reason, your purchase from My Southern Tactical does not meet your needs, you have the option to return the item for a refund or exchange. To initiate the return process, please contact us, and we will provide you with instructions on how to return your purchase.
Please take note of the following conditions:
- The product must be manufactured by My Southern Tactical.
- Returns or exchanges must be initiated within 14 days from the date of product delivery.
- Shipping charges are non-refundable.
- If you choose to return an item for a refund, the shipping fees will be deducted from the refund amount.
- Returns and exchanges are subject to a 15% Refinish/Restock Fee.
- The customer is responsible for the shipping costs associated with returning or exchanging the product.
- To receive full credit, the product must be in its original factory condition without any signs of installation, scratches, wear, or apparent use.
- If you believe there is an issue with your product or you have received the wrong part, please refrain from installing the product(s). Instead, contact us via email at admin@mysoutherntactical.com to inform us of your request for a return or exchange.
- We will provide you with detailed instructions for the return or exchange process via email.
- Upon receiving the returned item(s) at My Southern Tactical, we will inspect them and proceed with the refund or exchange.
- The standard inspection period is 3 business days.
- Custom work is non-refundable and cannot be exchanged. If you notice any discrepancies, please contact us immediately.
- For international shipping, once a package leaves our facility, My Southern Tactical cannot be held responsible or liable for any delays or lost packages.
- The conditions mentioned above do not apply to any manufacturing defects. If you encounter such an issue, please contact us promptly so that we can resolve it. Thank you!
CANCELLATION OF ORDER
All canceled orders will incur a 10% restocking fee, to recoup processing fees and labor cost. Shipping addresses and items ordered can be changed by contacting us directly. WE DO NOT SHIP RESTRICTED ITEMS TO RESTRICTED STATES.
COPYRIGHT AND TRADEMARK NOTICE
Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of My Southern Tactical., Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
CREDIT CARDS
LINKS
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that My Southern Tactical is not responsible for the operation of, or content located on or throughout any such site.
MULTIPLE PRODUCT ORDERS
ORDER ACCEPTANCE POLICY
OTHER CONDITIONS
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. My Southern Tactical reserves the right to make changes to this site and these conditions at any time.
OUT-OF-STOCK PRODUCTS
PRIVACY
We keep your personal information private and secure. When you make a purchase from My Southern Tactical, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.
PRIVACY ON OTHER WEB SITES
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Our store is not responsible for the actions of third parties.